Privacy Policy

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Last updated: January 17, 2026

Helena FixIt Services ("we," "us," or "our") is a Limited Liability Corporation providing handyman, home repair, maintenance, and remodeling services (including bathrooms, kitchens, laundry rooms, and similar projects) in the Helena, Montana area.

We are committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, with whom we may share it, and how we protect it.

 We collect only the personal information necessary to provide our services. This includes information you provide directly to us, such as:

1. Contact and service details: Your name, phone number, email address, home or property address, and any descriptions of the work needed (e.g., when you request a quote, schedule an appointment, or discuss a project).
2. Payment information: Credit/debit card details, billing address, or other payment info when processing invoices or payments (handled securely through our payment processor).
3. Other information: Any additional details you voluntarily share during communications, site visits, or project discussions.

If you visit our website (helenafixit.com), we may automatically collect basic technical data like your IP address, browser type, and pages visited (via standard web tools), but we do not use this for marketing or profiling.

We do not collect sensitive personal information (such as Social Security numbers, biometric data, or precise geolocation) unless strictly required for a specific service and with your explicit consent.

We use your personal information solely for the following purposes:

• To communicate with you about quotes, appointments, project updates, and service completion.
• To perform and manage the handyman, repair, or remodeling services you request.
• To process payments, send invoices, and handle any related financial transactions.
• To maintain records for warranty, follow-up, or legal/compliance purposes.
• To improve our services based on your feedback (without identifying you personally in marketing).

We do not use your information for marketing, advertising, selling data, or any unrelated purposes.

We do not sell your personal information to third parties, nor do we share it for marketing or advertising.

We may share your information only in limited circumstances:

• With trusted service providers (e.g., our payment processor like Stripe or Square) strictly to handle transactions — they are required to protect your data.
• With subcontractors (only if needed for a large project and with your prior knowledge/consent).
• If required by law, such as in response to a court order or to protect rights/safety.
• In the event of a business transfer (though unlikely for a sole proprietorship).

 We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. This includes secure storage of physical and digital records, password protection, and using reputable payment processors with encryption. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

You have the right to:

• Ask what personal information we hold about you.
• Request corrections if any information is inaccurate.
• Request deletion of your information (subject to legal record-keeping requirements).

To exercise these rights, contact us using the details below. We will respond within a reasonable time (typically 30 days).

We keep your information only as long as necessary to provide services, fulfill legal obligations, or resolve disputes (typically 7 years for tax/warranty records).

We may update this Privacy Policy from time to time. The updated version will be posted here with a new "Last updated" date. We encourage you to review it periodically.

If you have questions about this Privacy Policy or our data practices, please reach out:

Helena FixIt Service, LLC

Helena, Montana

Email: info@helenafixit.com

Phone: 406-272-7500

Thank you for trusting us with your home projects - your privacy matters to us!